The contact info of Air Astana Kazakhstan airline for telephone contact, customer care contacts, headquarters and toll free numbers including address is given below:
Air Astana flies to India only to Delhi:
******************************************
Air Astana Call Centre:
Phone: + 7 (727) 244 44 77
Working hours: 24/7
E-mail: call.centre@airastana.com
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Air Astana Head Office:
Registered office:
Address: 4A, Zakarpatskaya Street, Almaty, 050039, Kazakhstan
Phone: + 7 (727) 258 41 35, 258 41 36
Fax: + 7 (727) 259 87 01
Astana office:
Address: 12th floor, 12, Astana Tower, Samal, Astana, 010000, Kazakhstan
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Worldwide Ticketing Offices of Air Astana:
1) Aktau: (SCO)
Airport ticket office, help desk
Address: Aktau Airport, Terminal 1
Phone/fax: +7 (7292) 609757, 60 97 78, 584477
Email: sco.ato@airastana.com
2) Aktobe: (AKX)
Airport ticket office
Address: Aktobe Airport
Phone: +7 (7132) 229564, 584477
Fax: +7 (7132) 228266
Working hours: 08.00a.m.-08.00p.m.
E-mail: akx.ato@airastana.com
3) Almaty: (ALA)
Address 1: Almaty city ticketing office (ALA CTO)
273A Furmanov Street (corner of Al Farabi), Almaty
Phone: +7 (727) 2442277
Working hours: 24/7
E-mail: ala.cto@airastana.com
Address 2: Almaty Airport Ticketing office (ALA ATO), 2nd floor, 28 Office Airport Almaty
Phone: +7 (727) 2703082
Fax: + 7 (727) 2703327
Address 3: 2nd floor, 99 Office Airport Almaty
Phone: +7 (727) 2703222
Fax: +7 (727) 2703221
Working hours: 24/7
E-mail: ala.ato@airastana.com
4) Amsterdam (AMS)
Address: Airport Ticket Office
Air Agencies Ticket Desk
Terminal 3, Departure Hall
Phone: +31 20 316 1945 /19 46.
E-mail: ticketdesk.spl@airagencies.nl
5) Antalya (AYT)
Address: Airport Ticket Office
Fly Service Ticket Desk,
Terminal 1, Departure Level
Phone: +90 242 3303386
E-mail: aytops@flyserviceturkey.com
6) Astana (TSE)
Address: Astana city ticketing office (TSE CTO)
Office 9, 2nd floor, Ramstore, Samal 2, Astana
Phone: +7 (7172) 58 44 77
Fax: (+7 717) 58 09 50
E-mail: tse.cto@airastana.com
7) Atyrau (GUW)
Address 1: Atyrau city ticketing office (GUW CTO)
Business centre Atyrau Plaza,
19 Satpayev street, Atyrau
Phone: +7 (7122) 586415, 584477
Fax: + 7 (712) 2586566
E-mail: guw.cto@airastana.com
Address 2: Atyrau Airport ticketing office (GUW ATO)
1st office 2nd floor, Airport Atyrau
Phone: +7 (7122) 586416, 584477
Fax: + 7 (7122) 586416
E-mail: guw.ato@airastana.com
8) Baku (GYD)
Address: Air Astana City Office
Caspian Plaza 1, 1st Floor, C. Cabbarli, 44, AZ-1065, Baku
Phone: +994 - (0)12 - 497 49 96
Fax: +994 - (0)12 - 497 49 86
E-mail: gyd.reservations@airastana.com
9) Bangkok (BKK)
Address: Reservation and Ticketing
TT Aviation Co Ltd., 140/18 ITF Tower,11 Floor, Silom Road, Silom, Bangrak, Bangkok 10500
Phone: +66 2 634 2552-3, +66 2 2376915
E-mail: onfo.kc@waa.co.th
Call Center/reservation and ticketing
Phone: +66 2 634 2552-3
Fax: +66 2 235 8283
Address 2: Sky Care Aviation Services Ticket Desk, Main Terminal, Departure Hall,
Opposite Checking Row R
Phone: +66 2 134 3304
Fax: +66 2 132 0850
10) Beijing (PEK)
Address: Air Astana Beijing, Office 517, 50 Liangmaqiao Road, Chaoyang District, Beijing, 100016 RPC (Kempinski Hotel, Beijing Lufthansa Centre)
Phone: +86 1064651030, 64665067
E-mail: beijing@airastana.com
Address 2: Airport Ticket Office
Address: Air Astana Ticket Desk, Terminal 2, 3rd Floor, Room 32270
Phone: +86 10 64566970
E-mail: pek.airport@airastana.com
11) Bishkek (FRU)
Address: Kyrgyz Concept Ltd. Bishkek city, Republic of Kyrgyzstan, 191 Abdrakhmanov str., 720011, (Hyatt Regency Bishkek Hotel)
Tel.: +996 (312) 900 886
Fax: +996 (312) 900 682
Address 2: Airport Ticket Office, Air Astana Ticket Desk at Check in-Desk, International Terminal, Departure Hall
Tel.: +996 (312) 906 906
E-mail: fru.airport@airastana.com
12) Bratislava (BTS)
Address: Air Astana Bratislava, Blue Sky Travel, Rajska 15, 811 08 Bratislava, Slovak Republic
Phone/Fax: +421 252 622 375
E-mail : info@airastana.sk
13) Brisbane (BNE)
Address: Air Astana/Airline Marketing Australia, Lvl 8/243 Edward Street, Brisbane QLD 4000
Phone: +617 3334 2077
Fax: +617 3229 4937
E-mail: bneama@airlinemarketing.com.au
14) Delhi, India
Air Astana Delhi Contact:
207, N-1, BMC House, Middle Circle,
Connaught Place, New Delhi 110001
Phone: +91 11 41521425, 23711225,
Fax: +91 11 23711226
E-mail: del.sales@airastana.com
del.reservations@airastana.com
Airport Ticket Office in Delhi:
Air Astana Ticket Desk at Check-in Desk
Terminal 3, Departure Hall, Office Level Room No. 44
Tel: +91 11 9811066029
E-mail: del.airport@airastana.com
15) Doha (DOH)
Address: Air Astana c/o Fahd Travels, P.O.Box 7377, Doha, Qatar
Phone: +974 4432233
Fax: +974 4432266
E-mail: fahdtravels@gmail.com
16) Dubai (DXB)
Address: Air Astana Dubai, Dnata Travel Centre, Sheikh Zayed Road, Ground Floor, Dubai, United Arab Emirates
Phone: +9714 3166572
Fax: +9714 3211064
E-mail: dxb.sales@airastana.com, dxb.reservations@airastana.com
Address 2: Airport Ticket Office, DNATA Ticket Desk, Terminal 1, Departure Hall
Phone.: +971 4 216 2730 / 2731 / 2732
E-mail: airporttravelshop@emirates.com
17) Frankfurt (FRA)
Address: Air Astana, c/o Aviareps AG, Kaiserstrasse 77, 60329 Frankfurt/ Main, Germany
Phone: +49 (0) 69 770 673 022
Fax: +49 (0) 69 770 673 028
E-mail: fra.reservations@airastana.com
Marketing Department
Phone: +49 (0) 69 770 673 015
Fax: +49 (0) 69 770 673 018
E-mail: fra.sales@airastana.com
Address 2: Airport Ticket Office, Frankfurt International Airport, Aviation Handling Services (AHS) Ticket Desk,
Terminal 2, Hall E, Counter 939-940
Phone: +49 (0) 69 69061465
E-mail: frakx@ahs-de.com
18) Glattbrugg (Switzerland)
Address: Kales Airline Services, Sagereistrasse 21, 8152 Glattbrugg, Switzerland
Phone: +41 (0) 44 315 58 32
Fax: +41 (0) 44 315 58 33
E-mail: airastana.ch@kales.com
19) Hannover (HAJ)
Address 1: Hannover Langenhagen Airport (HAJ), Airport Ticket Office, Aviation Handling Services (AHS) Ticket Desk, Terminal B, Departure Level
Phone: +49 511 9772223
E-mail: hajkx@ahs-de.com
20) Hong Kong (HKG)
Address: Air Astana/ Pacific, Aviation Marketing (HK) Ltd: Room 2505, 25/F Caroline, Centre, 28 Yun Ping Road, Causeway Bay, Hong Kong.
Phone: (852) 2926 2030
Fax: (852) 2187 3443
E-mail: pamoperation@pam.com.hk
21) Istanbul (IST)
Address 1: Air Astana Istanbul City Office, 61/1 Cumhuriyet str., Bingül Han Elmadağ, Şişli, Istanbul
Phone: +90 212 343 49 60/61
Fax: +90 212 343 49 63
E-mail: ist.reservations@airastana.com
Address 2: Airport Ticket Office, Atatürk Airport International Terminal, Departure Level
Phone: +90 212 465 53 93
Fax: +90 212 465 53 92
E-mail: ist.airport@airastana.com
22) Jakarta (JKT)
Address: Reservation and Ticketing, PT. AVS Indonesia, Wisma Mandiri, Ground Floor, Jl.M.H. Thamrin No.5, Jakarta 10340, Indonesia
Phone: +62 21 3929949
Fax: +62 21 2300253
E-mail: airastana@aviationindonesia.com
Contact person: Djatmiko H.P.
E-mail: djatmiko-hp@aviationindonesia.com
23) Karaganda (KGF)
Airport ticket office
Address: Karaganda Airport
Phone/fax: +7 (7212) 428613, 584477
E-mail: kgf.ato@airastana.com
24) Kostanay (KSN)
Airport ticket office
Address: Kostanay Airport
Phone/fax: +7 (7142) 576232, 584477
E-mail: ksn.ato@airastana.com
25) Kuala Lumpur (KUL)
Address: Global Alliance Travel Services Sdn Bhd, Suite 1502, Level 15, Central Plaza, 34, Jalan Sultan Ismail, 50250 Kuala Lumpur
Phone: 603 2148 8033
Fax: 603 2148 9033
E-mail: airastana@global-alliance.com.my
26) Kyzylorda (KZO)
Address: Kyzylorda Airport
Phone: +7 (7242) 30 63 64, 584477
E-mail: kzo.ato@airastana.com
27) London (LHR)
Address: Air Astana Ticketing Office, 52, Grosvenor Gardens, London SW1W 0AU
Phone: International callers:
+44 20 7333 0196
Phone: Callers from within the UK:
020 7333 0196 and 0844 338 8895
Fax: +44 20 7333 0068
Air Astana Call Centre
Phone: +44 (0)1293 596622
Fax: +44 (0)1293 596623
E-mail: lhr.reservations@airastana.com
Address 2: Airport Ticket Office, Servisair (UK) Ticket Desk, Terminal 4, Departure Level, Ticket Pod 1 ZONE A
Phone: +44 208 897 10 27
E-mail: lhr.ticketdesk@airastana.com
28) Manila (Philippines)
Reservation and Ticketing
Address: Euro Trans Air Services Corporation, SGV II Building, G/F, 6758 Ayala Avenue, Makati City, Philippines
Jeah Andal – Reservation and Ticketing Officer
Phone/Fax: +632 840-2791
E-mail: airastanamnl@citadel.com.ph
29) Melbourne (MEL)
Address: Airline Marketing, Airline Marketing Australia, Lvl 7/246 Bourke St, Melbourne VIC 3000
Phone: +613-9251-5049
Fax: +613-9663-6203
E-mail: melama@airliemarketing.com.au
30) Milan (MIL)
Address: AVIAREPS AG Via Monte Rosa 20, 20149 Milan, Italy
Reservations:
Phone: +39 02 4345 8391
Fax: +39 02 4345 8373
E-mail: Mil.reservations@airastana.com
Sales and Marketing:
Phone: +39 02 43458323
Fax: +39 02 43458331
E-mail: Mil.sales@airastana.com
31) Moscow (SVO)
Address: Ticket Sales Office, The 3rd Tverskaya-Yamskaya, 26, office 2
Phone: +7 (495) 980 24 30
Fax : +7 (495) 251 16 05
E-mail: svo.cto@airastana.com
Address 2: Airport Ticket Office, Sheremtyevo International Airport, Air Astana Ticket Desk
Terminal E, Departure Level
Tel: +7 (495) 2293494
E-mail: svo.ato@airstana.com
Agent at the check-in
Phone: +7 (909) 902-9763
E-mail: svo@airastana.com
Agent at the platform
Phone: +7 (906) 751-7827
E-mail: svo@airastana.com
32) New Zealand (NZ)
Address: Airline Marketing New Zealand Ltd. Representing Air Astana, Level 10, 120 Albert Street, Auckland, P O Box 6247 Wellesley Street, Auckland
Phone: +64 9 969 7606
Fax: +64 9 969 7474
Contact persons: Steve Rice and Julie Rice
E-mail: airastana@airlinemarketing.co.nz
33) Novosibirsk (OVB)
Address: Tolmachevo International Airport (OVB), Air Astana Ticket Desk at Check in-Desk, International Terminal, Departure Hall
Phone: +7 383 216-98-21 or +7 963 947 70 84
E-mail: ovb.airport@airastana.com
34) Oskemen (UKK)
Airport ticket office
Address: Airport building, 2nd floor
Phone/fax: +7 (7232) 778141, 584477
E-mail:ukk.ato@airastana.com
35) Paris
Address: Air Astana c/o Discover The World Marketing, 82, rue Taitbout, 75009 PARIS
Phone: + 33 1 70 64 46 77
Fax: +33 1 58 22 20 10
Sales: PAR.sales@airastana.com
Reservation: PAR.reservations@airastana.com
36) Pavlodar (PWQ)
Address: Pavlodar Airport
Phone/Fax: +7 (7182) 491 361, 584477
E-mail: pwq.ato@airastana.com
37) Perth (PER)
Address: Airline Marketing, Lvl 3/178 St Georges Terrace, Perth WA 6000
Phone: +618-9442-6060
E-mail: perama@airlinemarketing.com.au
38) Petropavlovsk (PPK)
Address: Petropavlovsk Airport
Phone/Fax: +7 (7152) 464413
E-mail: ppk.ato@airastana.com
39) Prag (PRG)
Address: Air Astana Prague, Blue Sky Travel, Na Perstyne 1, 110 00 Prague 1, Czech Republic
Phone: +420 222 212 613
Fax: +420 222 220 237
E-mail : info@airastana.cz
40) Semey (PLX)
Address: Semey Airport
Phone/fax: +7 (7222) 335749
E-mail: plx.ato@airastana.com
41) Seoul (SEL)
Passenger reservation & ticketing
Contact person: Ms. Diasy
Phone: +82 (0) 2-3788-0170/0171/0172
Fax: +82-(0) 2-756-8585
E-mail: daisy@bohramair.co.kr
Passenger Sales
Contact person: Mr. BK Choi
Phone: +82 (0) 2-3788-0181
Fax: +82-(0) 2-757-1660
E-mail: bkc@bohramair.co.kr
Address: Air Astana/GCSA, Bohram Air Services Co. LTD. 3rd Floor, Donghwa B/D, 58-7, Seosomun-Dong, Chung-Ku, Seoul
Phone: +82 (0) 237880170/171/172
Fax: +82-(0) 2-756-8585
Air Astana Ticket Desk
Phone: +82 (0) 32-743-2620
E-mail: jhw@bohramair.co.kr
42) Shymkent (CIT)
Address: Shymkent Airport
Phone/fax: +7 (7252) 455128, 584477
E-mail: cit.ato@airastana.com
43) Sydney (SYD)
Address: Airline Marketing, Lvl 18, Suite 1819, Australia Square, 264 George Street, Sydney NSW 2000
Phone: +612-8248-0060
Fax: +612-9252-5217
E-mail: sydama@airlinemarketing.com.au
44) Taipei (TPE)
Address: Great Air Agency LTD (Taiwan)
4F-1, No.194, Zhouzi St, Neihu Dist, Taipei 11493, Taiwan
Phone: + 886 2 26580255 (ext. 209)
Fax: + 886 2 26586374
Contact person: Matthew Chung
E-mail: pax@gastwn.com
45) Tokyo (TYO)
Address: Western Associates, Inc. Western Associates, INC. 8F, ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo 107-0052 Japan
Phone: +81-3-6234-0284
Fax: +81-3-6234-0286
E-mail: kccgo@wai.co.jp
Executive Director
Keiko Asano
Mobile phone: 81-90-2254-7712
E-mail: asano@wai.co.jp
Sales Manager
Masaaki Suzuki
Mobile phone: 81-90-3212-5295
E-mail: suzuki@wai.co.jp
46) Oral (URA)
Address: Uralsk Airport
Phone/fax: +7 (7112) 939709, 584477
E-mail: ura.ato@airastana.com
47) Urumqi (URC)
Address: Airport Ticket Office
Air Astana Ticket Desk at Check-in Desk, Room No.3B-28 International Terminal 3, Departure Hall
Tel: +86 (991) 3800466
Fax: +86 (991) 3800465
E-mail: urc.airport@airastana.com
48) USA
Address: Air Astana c/o Group Systems America, 285 Westside Avenue, Suite 277-278, Jersey City, New Jersey 07305, USA
Phone: +1 888 855 1557
E-mail: usa.sales@airastana.com, usa.reservations@airastana.com
49) Vienna (VIE)
Address: Aviareps Airline Management Service Ges.m.b.H, Argentinierstrasse 2 / 4, A-1040 Vienna, Austria
Phone: +43-1-581 89 22 31
Fax:+43 (01) 5853630-88
E-mail: AirAstanaAustria@aviareps.com
50) Zhezkazgan (DZN)
Address: Zhezkazgan Airport
Phone/fax: +7 (7102) 768551
E-mail: dzn.ato@airastana.com
51) Zurich (ZRH)
Address: Kales Airline Services, Berninastrasse 43, 8057 Zurich, Switzerland
Phone: +41 (0) 44 315 58 32
Fax: +41 (0) 44 315 58 33
E-mail: airastana.ch@kales.com
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Cargo Sales Offices Contact:
1) Aktau (SCO)
Branch of EAT LLP in Aktau
Address: Aktau, 3B md., 16
Contact person: Nikolay Kabanchuk
Tel./Fax: +7 (7292) 750 476
E-mail: sco_coord@eat.kz
Branch of Transavia Ltd.
Address: 14 md.,
Business Centre “Zvezda Aktau”, 61
Contact person:
Tolstygin Oleg
Tel.: +7 (7292) 30 00 90
Mob.: +7 (701)359 02 68
E-mail: sco.transavia2@topmail.kz
2) Aktobe (AKX)
Transavia Ltd.
Address: 2 Abai avenue
Contact person: Alexander Khamitov
Tel.: +7 (7132) 56 12 24, 56 18 42
E-mail: 555maxa@mail.ru
A.S. Service Ltd.
Address: 70 Akimzhanov
Contact person (in Almaty): Yerzhan
Теl.: +7 (727) 393 83 86
Mob.: +7 (777) 02 03 388
E-mail: service_as@mail.ru
Asia Freight Ltd.
Airport, Yurta café building
Phone: +7 (7132) 22 95 92
Mob.: +7 (701) 235 83 48
Contact person: Akaina Nugmanova
E-mail: akx@afr.kz
3) Almaty (ALA)
Cargo Service GSA: ЕАТ Ltd.
Director of DGA
Yelena Mezentseva
Tel.: + 7 (727) 356 23 07 (ext. 102, 115)
E-mail: gsa_kc@eat.kz
Booking department
Irina Babushkina
Julia Boyarkina
E-mail: booking_kc@eat.kz
Cargo sales department
Contact persons: Umarova Leila
Tel.: +7 (727) 356 23 03
(ext. 109, 107, 110)
CTC Logistics Almaty Ltd.
5 Valikhanov str.
Phone: +7 (727) 234 77 81 (ext.102)
Phone: +7 (727) 234 77 80 (ext. 151)
Contact person: Yekaterina Vodopyanova
Mob.: +7 701 208 90 31
Asia Freight Ltd.
Office 1: Almaty, 90/57 Poddubnogo/Mailin str.
Phone: +7 (727) 251 59 00, 251 59 01
Mob.: +7 (701) 222 22 13
Contact person: Timur Orimbekov
E-mail: timur@afr.kz
Office 2: Almaty, 29 Issykskaya str.
Phone: +7 (727) 382 00 26,
Mob.: +7 (701) 888 55 75
Contact person: Kairat Iskakov
E-mail: kairat@afr.kz
Office 3: Almaty, 51 Zakarpatskaya str.
Business center building, 3rd floor, offices 4, 5
Phone: +7 (727) 388 89 76, 388 89 80
Mob.: +7 (701) 888 44 77,
+7 (702) 777 98 88 (twenty-four-hour assistant)
Contact person: Alexander Romashkov
E-mail: svh@afr.kz
4) Amsterdam (AMS)
GCSA Eurosky Cargo b.v., Prestwickweg 78, 1118 LB Schiphol Z-O, The Netherlands
Phone: +31(0)20 795 2900
Fax: +31(0)20 795 2909
Mobile: +31(0)6 2158 8140
E-mail: matthijs@euroskycargo.com
E-mail: Colette@euroskycargo.com
5) Astana (TSE)
Cargo Service, EAT Ltd.
Address: Airport, Old terminal building,
EAT Ltd office
Tel.: + 7 (7172) 77 76 89
E-mail: eat_astana@mail.ru
Contact persons:
Meruert Kamalova, Dina Rakhimova
Теl.: +7 (7172) 286010/11/12
City office: +7 (7172) 68 90 09/10
E-mail: eat_astana@mail.ru
JSC Airport Astana
Airport building, OPS 14
Contact persons:
Uspanova Saltanat
Tel.: +7 (7172) 777 572/574
E-mail: maa-cargo@mail.ru
6) Atyrau (GUW)
Cargo Service
Transavia Ltd.
Address: 42A Azattyk Avenue
Contact person: Nariman Medetov
Tel.: +7 (7122) 777 090
E-mail: manager_guw@transavia-travel.kz
Zhanbota Ltd.
Address: Atyrau city, Airport
Office 1 (between DHL building and ATMA canteen)
Tel.: + 7 (7122) 209333
Office 2 (on the 1st floor of the air terminal)
Tel.: + 7 (7122) 209313
Contact person: Aigul Taubayeva
Tel.: +7 (7122) 756898
Mob.: +7 (701) 5508688
E-mail: abs.aigul@mail.ru
7) Bangkok (BKK)
TT Aviation Co. Ltd., 140/18 ITF Tower 11th Floor, Silom Road, Suriyawongse, Bangrak, Bangkok 10500, Thailand
Phone: +66 2634 2554
Fax: +662 235 8283
Mob.: +66 89 8973505
Passenger and Cargo for Air Astana
Sales Manager
Mr.Pornlert Kanjananiyot
Phone: +662 6342552/3
Mob.: +668 9897 3505
E-mail: salemanager.kc@waa.co.th
Cargo Assistant
Mr. Surawat Luengthaviboon
Phone: +662 6342552/3
Mob.: +66 81 7005995
E-mail: cargo_assistant@waa.co.th
Cargo Reservation
Mr. Seksan Chuenchumjit
Phone: +662 6342554
Mob.: +668 63405011
E-mail: cargo.reservation@waa.co.th
8) Beijing (PEK)
General Sales Agent:
Beijing DODA
International Cargo Transportation Co., Ltd.
Address: No 1 JIA, C3 Building, No.26, Chaowai street,Chaoyang DIstricts, Beijing 100020 China
Office: +(8610) 85610793 / 85631469
Fax: +(8610) 85610796
Contact persons: Vera, Jessica
E-mail: genmake@x263.net
9) Bishkek (FRU)
MACH Logistics Ltd. Manas International Airport, Office 3-39, Bishkek, Kyrgyzstan
Phone: +996 312 693132
Fax: +996 312 693245
Deputy General Manager/Operations
Mr. Kanat Kuttubekov
Mobile: +996 55 5588547
E-mail: kanat.kuttubekov@mach-aircargo.com
Sales Assistant
Ms. Nadejda Romanchuk
Phone: +996 312 693651
Fax: +996 312 693658
Моbile: +996 55 5880660
E-mail: nadejda.romanchuk@mach-aircargo.com
10) Delhi (DEL)
GCSA: DEEPIKA TRAVELS
2nd floor, N-1, B.M.C. House, Middle Circle, Connaught Place, New Delhi-110 001 India
Contact person: Rambir Yadav
Mob.: +919811018494
Phone: +91 11 2371 1225 / 26, +91 11 43594359 (ext.211)
Fax: +91 11 2371 3869
E-mail: cargo@deepikatravels.com
11) Dubai (DXB)
GCSA: DNATA Cargo Partners, Cargo Village Dubai, P.O.B 522
Phone: +971 4-6064444
Fax: +971 4-6064475
Contact persons:
Asif Hussain
E-mail: Asif.Hussain@dnata.com
Cargo Partners Sales Manager
Blaize Almeida
Phone: +971 4-6064444
Fax: +971 4-6064475
E-mail: Blaize.Almeida@dnata.com
Website: www.dnata.com
12) Frankfurt (FRA)
GCSA ATC AVIATION SERVICES LTD. Cargo City South, Bldg 641, D-60549 Frankfurt
Phone: +49 69 69 80 53 62
Fax: +49 69 69 80 53 20
Contact persons:
Head of Product EUROPE
Peter von Kalckstein
E-mail: vonkalckstein@atc-aviation.com
Otto Galina
E-mail: otto@atc-aviation.com
13) Hannover (HAJ)
GCSA ATC AVIATION SERVICES Ltd. Cargo City South, Bldg 641, D-60549 Frankfurt
Phone: +49 69 69 80 53 62
Fax: +49 69 69 80 53 20
Contact persons:
Head of Product EUROPE
Peter von Kalckstein
E-mail: vonkalckstein@atc-aviation.com
Otto Galina
E-mail: otto@atc-aviation.com
14) Ho Chi Minh (Vietnam)
Vector Aviation - 302 - FL.3, A8 Truong Son Street, Tan Binh District, Ho Chi Minh City, Vietnam
Phone: (84-8) 38489338/337
Fax: (84-8) 38489340
Mobile: 0903-865486
Contact person: Thanh Van
E-mail: airastana.sgn@vector-aviation.com.vn
15) Hong Kong (HKG)
Pacific Aviation Marketing (HK) Limited.
Units 3807A, Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan, Hong Kong.
Cargo Sales Manager
Ms. Maggie Cheung
Phone: (852) 21113579
Mobile: (852) 92037325
E-mail: maggiecheung@pam.com.hk
Cargo Sales and Reservation Officer
Mr. Victor Tong
Phone: (852) 21113579
Fax: (852) 852 21572580
E-mail: victortong@pam.com.hk
16) Indonesia (ID)
PT AVS Indonesia
Wisma Soewarna Unit 1K, Soewarna Business Park, Soekarno-Hatta International Airport Jakarta, 19110 Indonesia
Phone: + 6221 55912869/70
Fax: +6221 55911599
Mob.: + 62 818 818 281
Contact person: Muhrijal
E-mail: cgkfs@aviationindonesia.com
17) Istanbul (IST)
Contact person:
Air ASTANA Cargo Manager Turkey, Taner AKSOY, Cumhuriyet Cad. No 61, Bingul Apt. Elmadag Taksim/Istanbul
Phone: +90 212 3434962
Fax: +90 212 3434963
Mob.: +90 530 5115787
E-mail: taner.aksoy@airastana.com
18) Karaganda (KGF)
Cargo Service
Transavia Ltd.
Address: 24 Yerubayev Street
Contact person: Sergey Berezin
Tel.: +7 (7212) 426002
E-mail: transavia_kgd@mail.ru
Karaganda-Cargo Ltd.
Address: Airport administrative building
Contact person: Sergey Dikan
Теl/Fax: +7 (7212) 42 85 27
Моb.: +7 (701) 539 65 88
+7 (700) 456 37 56
E-mail: cargo@karaganda-airport.com
19) Kostanay (KSN)
Cargo Service Transavia Ltd.
Address: 156 Bamagambetova Street
Contact person: Vladimir Shishkin
Tel.: + 7 (7142) 501011
E-mail: director_ksn@transavia-travel.kz
20) Kyzylorda (KZO)
Cargo Service, Korkyt-Ata Airport
Contact persons: Elmira, Guliya.
Tel.: +7 (7242) 261693
E-mail: airportkzo@mail.ru
21) Lahore (LHE)
ACT PAKISTAN(Pvt)Ltd., Suit #3,1st Floor, Gerry's Dnata cargo complex, Allama Iqbal Int'l Airport Lahore,Pakistan.
Contact person: M.Yahya Sherwani (Cargo Manager)
Phone/Fax : +92-42-36628511,5040079.
E-mail: yahya.sherwani@actpk.com
Branch Office in Karachi
Contact Person:
Manager Sales & Operation
Tauqir Malik
Phone: +92 21 34546782-84
Fax: +92 21 4546782,
Mob.: +92 300 2145098
E-mail: tauqir.malik@actpk.com
22) London (LHR)
GSSA: Air Logistics Ltd.
Cargo Terminal 4, Nottingham East Midlands Airport, Derbyshire, DE74 2SA
Phone: +44 1332 850021
Fax: +44 1332 811961
Conact persons:
Operations
Mark Fletcher – Operations Supervisor
Collette Robertson – Cargo Agent
E-mail: Operations@airlogistics.co.uk
Sales
Mick Mcevoy – Sales Manager
Carol Piwonska – Sales
E-mail: Sales@airlogistics.co.uk
23) Malaysia (MY)
ABDA Aviation Sdn Bhd. No. 45 Jalan 51/205, The Highway Centre, 46050 Petaling Jaya, Selangor, Malaysia
Phone: 603 77810564
Fax: 603-77821300, 603-77810905
Mob.: 016 2180182
Contact persons:
1. Muhammad Zulkarnain
E-mail: zulkarnain@abda.com.my
2. Maalathi Sockalingam
E-mail: maalathi@abda.com.my
3. Nor Aida Suhanna
E-mail: aida@abda.com.my
24) Manila (Philippines)
Euro Trans Air Services Corporation, Miascor Cargo Center NAIA Avenue, Room.228, Paranaque City, Philippines
Phone: 63 2 8511617 to 18
Tel/Fax: 63 2 8511619
Cargo Officer:
Geraldine Armas
Cargo Sales Executive
Aisa Abdulla
E-mail: airastanacargo@citadel.com.ph
25) Melbourne (MEL)
MCH Holding Aust Pty Ltd. Unit 6 MIAC Building, 1 International Drive, Tullamarine, Vic 3043 Australia
Phone: + 613 90931355
Fax: + 613 90931377
Mob.: + 613 344992
Contact person:
Mr Borje Lindmark – CEO
E-mail: borje@mchholding.com.au
26) Milan (MIL)
GCSA: Airconsult, Via Adolfo Rava 106, 00142, Roma
Phone: +390654242538, +390654242560
Fax: +390654242534
E-mail: gsacargo@airconsult.it
27) Moscow (SVO)
Transatlantic Airways, 141426, Moscow region, Sheremetyevo Airport, Airport-Moscow Cargo terminal, Office 1.2
Phone: +7 (495) -578-2188
Fax: +7 (495)- 578-2755
Mob.: (495)-5082301
E-mail: svotacr@mail.ru
28) New Zealand (NZ)
MCH Holding NZ Ltd.
Ogilvie Crescent,
Air New Zealand Cargo Terminal, Auckland International Airport, Auckland, New Zealand 2150
Phone: +649 256 8201
Fax: + 649 256 8202
Mobile: +649 256 8201
Contactperson: Ivo D’Silva
E-mail: ivo@mchholding.co.nz
29) Novosibirsk (OVB)
Avanti LLC
Russia, Novosibirsk region, Ob city, airport Tolmachevo, cargo terminal, 2nd Floor
Phone: +7 383 213-79-07
E-mail: avanti@ngs.ru
Sales and reservation manager
Mr. Aleksandr Poteryev
30) Oral (URA)
Cargo Service
Transavia Ltd.
Address: 49 Eurasia Avenue
Contact person: Denis Mokshin
Tel.: + 7 (7112) 535254, 535389
E-mail: manager_uralsk@transavia-travel.kz
«Asia Freight» Ltd.
29 Gumar Karash str.
Phone.: +7 (7112) 51 02 78
Mob.: +7 (701) 787 35 93
Contact person: Anuar Abayev
E-mail: ura@afr.kz
31) Pavlodar (PWQ)
Cargo Service Airport
Contact person: Yelvira Zaripova
Tel.: + 7 (7182) 570546, + 7 (7182) 578 466, + 7 (7182) 511 068
E-mail: airport_pav@nursat.kz
32) Seoul (SEL)
Air Astana/ GCSA:
Bohram Air Services Co., Ltd. 3rd Floor, Donghwa B/D, 58-7, Seosomun-Dong, Chung-Ku, Seoul, Korea
Phone: 82-2-773-5557, 5689
Fax: 82-2-757-1660
Cargo Sales Manager
Mr. Danny Kim dwk@bohramair.co.kr
Cargo Sales Asst. Manager
Mr. Joon Kim hjk@bohramair.co.kr
Cargo Reservation &
Accounting Department
Ms.Park Ka Yeon
E-mail: kyp@bohramair.co.kr
Phone: 82-2-773-5557, 5689,
Fax: 82-2-757-1660
E-mail: selcgo@bohramair.co.kr
33) Shymkent (CIT)
Cargo Service,
Transavia Ltd.
Address: 30 Tauke khan Avenue
Contact person: Vladimir Kim
Tel.: + 7 (7252) 535254
E-mail: transavia-ivan_c@mail.ru
34) Singapore (SIN)
Worldwide Aviation Sales Pte Ltd. Unit 238, SATS, Terminal 3 Core F, Changi Airfreight Centre, Singapore 819462
Phone: +65 6545 1056
Fax: +65-6542 0954
Assistant Cargo Manager
Aw Man Keen
E-mail: mankeen@aviationservices.com.sg
Cargo Reservation Supervisor
Michelle Lim
E-mail: michelle@aviationservices.com.sg
35) Taipei (TPE)
Great Air Agency Ltd. (Taiwan), 4F-1, No.194, Zhouzi Street, Neihu District, Taipei-11493 Taiwan
Phone: + 886 2 26580255 (ext. 304)
Fax: +886 2 26597610
Mob.: +886 0939697320
Contact person: Daniel Kai
E-mail: cargo@gcstpe.com
36) Tokyo (TYO)
Western Associates, Inc. Tokyo Head Office, 8F, ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo 107-0052 Japan
Phone: 81 3 6234 0274
Fax: 81 3 6234 0290
General manager
Mr. Tomoyuki Aoshima
Mob.: 80 1210 0926
E-mail: aoshima@wai.co.jp
37) Urumqi (URC)
Branch Sales Agent:
Sinotrans Air Transportation Development Co., Ltd Xinjiang Branch
Address: 6th Floor, WuTong Building No. 373, Beijing South Road Urumqi Xinjiang 830011, P.R. CHINA
Tel.: 0991-3677641 15022932855
Fax: 0991-3677183
Contact person: Li Rong
E-mail: sungirl423@sina.com
MSN:sungirl423@hotmail.com
Web-site:www.sinoair.com
38) USA HQ at Miami (MIA)
ATL, DFW, IAD, IAH, JFK, LAX, ORD
to be contacted via MIA HQ
Strike Aviation LLC, 7220 NW 36th Street, Suite 245, Miami, FL 33166, USA
Tel.: +1 305 468 8500
Fax: +1 305 468 8580
Mob.: +1 305 775 0207
Cargo Sales Manager
Mr. Frank Ziesemer
Tel.: +1 305 468 8500
Mob.: +1 305 775 0207
E-mail: ziesemer@strike.aero
Cargo Sales Assistant
Mrs. Waleska Nazario
Tel.: +1 305 468 8500
Mob.: +1 305 766 2299
E-mail: nazario@strike.aero
Cargo Reservations Manager
Mr. Marco Arguedas
Tel.: +1 305 468 8500
Mob.: +1 305 766 4275
E-mail: arguedas@strike.aero
Cargo Reservations Assistant
Mr. Sergio Mion
Tel.: +1 305 468 8500
Mob.: +1 786 417 5977
E-mail: mion@strike.aero
39) Ust - Kamenogorsk (UKK)
Cargo Service Transavia Ltd.
Address: 31 Ushanova Street, Office 43
Contact person: Aleksey Akulov
Tel.: + 7 (7232) 242636
E-mail: manager_ukk@transavia-travel.kz
CTC Logistics Ust - Kamenogorsk Ltd.
21 M.Gorkyi str., office 302
Phone: +7 (7232) 577 888, 241 216, 265 438
Contact person: Tatyana Romanova
Air Astana flies to India only to Delhi:
******************************************
Air Astana Call Centre:
Phone: + 7 (727) 244 44 77
Working hours: 24/7
E-mail: call.centre@airastana.com
******************************************
Air Astana Head Office:
Registered office:
Address: 4A, Zakarpatskaya Street, Almaty, 050039, Kazakhstan
Phone: + 7 (727) 258 41 35, 258 41 36
Fax: + 7 (727) 259 87 01
Astana office:
Address: 12th floor, 12, Astana Tower, Samal, Astana, 010000, Kazakhstan
******************************************
Worldwide Ticketing Offices of Air Astana:
1) Aktau: (SCO)
Airport ticket office, help desk
Address: Aktau Airport, Terminal 1
Phone/fax: +7 (7292) 609757, 60 97 78, 584477
Email: sco.ato@airastana.com
2) Aktobe: (AKX)
Airport ticket office
Address: Aktobe Airport
Phone: +7 (7132) 229564, 584477
Fax: +7 (7132) 228266
Working hours: 08.00a.m.-08.00p.m.
E-mail: akx.ato@airastana.com
3) Almaty: (ALA)
Address 1: Almaty city ticketing office (ALA CTO)
273A Furmanov Street (corner of Al Farabi), Almaty
Phone: +7 (727) 2442277
Working hours: 24/7
E-mail: ala.cto@airastana.com
Address 2: Almaty Airport Ticketing office (ALA ATO), 2nd floor, 28 Office Airport Almaty
Phone: +7 (727) 2703082
Fax: + 7 (727) 2703327
Address 3: 2nd floor, 99 Office Airport Almaty
Phone: +7 (727) 2703222
Fax: +7 (727) 2703221
Working hours: 24/7
E-mail: ala.ato@airastana.com
4) Amsterdam (AMS)
Address: Airport Ticket Office
Air Agencies Ticket Desk
Terminal 3, Departure Hall
Phone: +31 20 316 1945 /19 46.
E-mail: ticketdesk.spl@airagencies.nl
5) Antalya (AYT)
Address: Airport Ticket Office
Fly Service Ticket Desk,
Terminal 1, Departure Level
Phone: +90 242 3303386
E-mail: aytops@flyserviceturkey.com
6) Astana (TSE)
Address: Astana city ticketing office (TSE CTO)
Office 9, 2nd floor, Ramstore, Samal 2, Astana
Phone: +7 (7172) 58 44 77
Fax: (+7 717) 58 09 50
E-mail: tse.cto@airastana.com
7) Atyrau (GUW)
Address 1: Atyrau city ticketing office (GUW CTO)
Business centre Atyrau Plaza,
19 Satpayev street, Atyrau
Phone: +7 (7122) 586415, 584477
Fax: + 7 (712) 2586566
E-mail: guw.cto@airastana.com
Address 2: Atyrau Airport ticketing office (GUW ATO)
1st office 2nd floor, Airport Atyrau
Phone: +7 (7122) 586416, 584477
Fax: + 7 (7122) 586416
E-mail: guw.ato@airastana.com
8) Baku (GYD)
Address: Air Astana City Office
Caspian Plaza 1, 1st Floor, C. Cabbarli, 44, AZ-1065, Baku
Phone: +994 - (0)12 - 497 49 96
Fax: +994 - (0)12 - 497 49 86
E-mail: gyd.reservations@airastana.com
9) Bangkok (BKK)
Address: Reservation and Ticketing
TT Aviation Co Ltd., 140/18 ITF Tower,11 Floor, Silom Road, Silom, Bangrak, Bangkok 10500
Phone: +66 2 634 2552-3, +66 2 2376915
E-mail: onfo.kc@waa.co.th
Call Center/reservation and ticketing
Phone: +66 2 634 2552-3
Fax: +66 2 235 8283
Address 2: Sky Care Aviation Services Ticket Desk, Main Terminal, Departure Hall,
Opposite Checking Row R
Phone: +66 2 134 3304
Fax: +66 2 132 0850
10) Beijing (PEK)
Address: Air Astana Beijing, Office 517, 50 Liangmaqiao Road, Chaoyang District, Beijing, 100016 RPC (Kempinski Hotel, Beijing Lufthansa Centre)
Phone: +86 1064651030, 64665067
E-mail: beijing@airastana.com
Address 2: Airport Ticket Office
Address: Air Astana Ticket Desk, Terminal 2, 3rd Floor, Room 32270
Phone: +86 10 64566970
E-mail: pek.airport@airastana.com
11) Bishkek (FRU)
Address: Kyrgyz Concept Ltd. Bishkek city, Republic of Kyrgyzstan, 191 Abdrakhmanov str., 720011, (Hyatt Regency Bishkek Hotel)
Tel.: +996 (312) 900 886
Fax: +996 (312) 900 682
Address 2: Airport Ticket Office, Air Astana Ticket Desk at Check in-Desk, International Terminal, Departure Hall
Tel.: +996 (312) 906 906
E-mail: fru.airport@airastana.com
12) Bratislava (BTS)
Address: Air Astana Bratislava, Blue Sky Travel, Rajska 15, 811 08 Bratislava, Slovak Republic
Phone/Fax: +421 252 622 375
E-mail : info@airastana.sk
13) Brisbane (BNE)
Address: Air Astana/Airline Marketing Australia, Lvl 8/243 Edward Street, Brisbane QLD 4000
Phone: +617 3334 2077
Fax: +617 3229 4937
E-mail: bneama@airlinemarketing.com.au
14) Delhi, India
Air Astana Delhi Contact:
207, N-1, BMC House, Middle Circle,
Connaught Place, New Delhi 110001
Phone: +91 11 41521425, 23711225,
Fax: +91 11 23711226
E-mail: del.sales@airastana.com
del.reservations@airastana.com
Airport Ticket Office in Delhi:
Air Astana Ticket Desk at Check-in Desk
Terminal 3, Departure Hall, Office Level Room No. 44
Tel: +91 11 9811066029
E-mail: del.airport@airastana.com
15) Doha (DOH)
Address: Air Astana c/o Fahd Travels, P.O.Box 7377, Doha, Qatar
Phone: +974 4432233
Fax: +974 4432266
E-mail: fahdtravels@gmail.com
16) Dubai (DXB)
Address: Air Astana Dubai, Dnata Travel Centre, Sheikh Zayed Road, Ground Floor, Dubai, United Arab Emirates
Phone: +9714 3166572
Fax: +9714 3211064
E-mail: dxb.sales@airastana.com, dxb.reservations@airastana.com
Address 2: Airport Ticket Office, DNATA Ticket Desk, Terminal 1, Departure Hall
Phone.: +971 4 216 2730 / 2731 / 2732
E-mail: airporttravelshop@emirates.com
17) Frankfurt (FRA)
Address: Air Astana, c/o Aviareps AG, Kaiserstrasse 77, 60329 Frankfurt/ Main, Germany
Phone: +49 (0) 69 770 673 022
Fax: +49 (0) 69 770 673 028
E-mail: fra.reservations@airastana.com
Marketing Department
Phone: +49 (0) 69 770 673 015
Fax: +49 (0) 69 770 673 018
E-mail: fra.sales@airastana.com
Address 2: Airport Ticket Office, Frankfurt International Airport, Aviation Handling Services (AHS) Ticket Desk,
Terminal 2, Hall E, Counter 939-940
Phone: +49 (0) 69 69061465
E-mail: frakx@ahs-de.com
18) Glattbrugg (Switzerland)
Address: Kales Airline Services, Sagereistrasse 21, 8152 Glattbrugg, Switzerland
Phone: +41 (0) 44 315 58 32
Fax: +41 (0) 44 315 58 33
E-mail: airastana.ch@kales.com
19) Hannover (HAJ)
Address 1: Hannover Langenhagen Airport (HAJ), Airport Ticket Office, Aviation Handling Services (AHS) Ticket Desk, Terminal B, Departure Level
Phone: +49 511 9772223
E-mail: hajkx@ahs-de.com
20) Hong Kong (HKG)
Address: Air Astana/ Pacific, Aviation Marketing (HK) Ltd: Room 2505, 25/F Caroline, Centre, 28 Yun Ping Road, Causeway Bay, Hong Kong.
Phone: (852) 2926 2030
Fax: (852) 2187 3443
E-mail: pamoperation@pam.com.hk
21) Istanbul (IST)
Address 1: Air Astana Istanbul City Office, 61/1 Cumhuriyet str., Bingül Han Elmadağ, Şişli, Istanbul
Phone: +90 212 343 49 60/61
Fax: +90 212 343 49 63
E-mail: ist.reservations@airastana.com
Address 2: Airport Ticket Office, Atatürk Airport International Terminal, Departure Level
Phone: +90 212 465 53 93
Fax: +90 212 465 53 92
E-mail: ist.airport@airastana.com
22) Jakarta (JKT)
Address: Reservation and Ticketing, PT. AVS Indonesia, Wisma Mandiri, Ground Floor, Jl.M.H. Thamrin No.5, Jakarta 10340, Indonesia
Phone: +62 21 3929949
Fax: +62 21 2300253
E-mail: airastana@aviationindonesia.com
Contact person: Djatmiko H.P.
E-mail: djatmiko-hp@aviationindonesia.com
23) Karaganda (KGF)
Airport ticket office
Address: Karaganda Airport
Phone/fax: +7 (7212) 428613, 584477
E-mail: kgf.ato@airastana.com
24) Kostanay (KSN)
Airport ticket office
Address: Kostanay Airport
Phone/fax: +7 (7142) 576232, 584477
E-mail: ksn.ato@airastana.com
25) Kuala Lumpur (KUL)
Address: Global Alliance Travel Services Sdn Bhd, Suite 1502, Level 15, Central Plaza, 34, Jalan Sultan Ismail, 50250 Kuala Lumpur
Phone: 603 2148 8033
Fax: 603 2148 9033
E-mail: airastana@global-alliance.com.my
26) Kyzylorda (KZO)
Address: Kyzylorda Airport
Phone: +7 (7242) 30 63 64, 584477
E-mail: kzo.ato@airastana.com
27) London (LHR)
Address: Air Astana Ticketing Office, 52, Grosvenor Gardens, London SW1W 0AU
Phone: International callers:
+44 20 7333 0196
Phone: Callers from within the UK:
020 7333 0196 and 0844 338 8895
Fax: +44 20 7333 0068
Air Astana Call Centre
Phone: +44 (0)1293 596622
Fax: +44 (0)1293 596623
E-mail: lhr.reservations@airastana.com
Address 2: Airport Ticket Office, Servisair (UK) Ticket Desk, Terminal 4, Departure Level, Ticket Pod 1 ZONE A
Phone: +44 208 897 10 27
E-mail: lhr.ticketdesk@airastana.com
28) Manila (Philippines)
Reservation and Ticketing
Address: Euro Trans Air Services Corporation, SGV II Building, G/F, 6758 Ayala Avenue, Makati City, Philippines
Jeah Andal – Reservation and Ticketing Officer
Phone/Fax: +632 840-2791
E-mail: airastanamnl@citadel.com.ph
29) Melbourne (MEL)
Address: Airline Marketing, Airline Marketing Australia, Lvl 7/246 Bourke St, Melbourne VIC 3000
Phone: +613-9251-5049
Fax: +613-9663-6203
E-mail: melama@airliemarketing.com.au
30) Milan (MIL)
Address: AVIAREPS AG Via Monte Rosa 20, 20149 Milan, Italy
Reservations:
Phone: +39 02 4345 8391
Fax: +39 02 4345 8373
E-mail: Mil.reservations@airastana.com
Sales and Marketing:
Phone: +39 02 43458323
Fax: +39 02 43458331
E-mail: Mil.sales@airastana.com
31) Moscow (SVO)
Address: Ticket Sales Office, The 3rd Tverskaya-Yamskaya, 26, office 2
Phone: +7 (495) 980 24 30
Fax : +7 (495) 251 16 05
E-mail: svo.cto@airastana.com
Address 2: Airport Ticket Office, Sheremtyevo International Airport, Air Astana Ticket Desk
Terminal E, Departure Level
Tel: +7 (495) 2293494
E-mail: svo.ato@airstana.com
Agent at the check-in
Phone: +7 (909) 902-9763
E-mail: svo@airastana.com
Agent at the platform
Phone: +7 (906) 751-7827
E-mail: svo@airastana.com
32) New Zealand (NZ)
Address: Airline Marketing New Zealand Ltd. Representing Air Astana, Level 10, 120 Albert Street, Auckland, P O Box 6247 Wellesley Street, Auckland
Phone: +64 9 969 7606
Fax: +64 9 969 7474
Contact persons: Steve Rice and Julie Rice
E-mail: airastana@airlinemarketing.co.nz
33) Novosibirsk (OVB)
Address: Tolmachevo International Airport (OVB), Air Astana Ticket Desk at Check in-Desk, International Terminal, Departure Hall
Phone: +7 383 216-98-21 or +7 963 947 70 84
E-mail: ovb.airport@airastana.com
34) Oskemen (UKK)
Airport ticket office
Address: Airport building, 2nd floor
Phone/fax: +7 (7232) 778141, 584477
E-mail:ukk.ato@airastana.com
35) Paris
Address: Air Astana c/o Discover The World Marketing, 82, rue Taitbout, 75009 PARIS
Phone: + 33 1 70 64 46 77
Fax: +33 1 58 22 20 10
Sales: PAR.sales@airastana.com
Reservation: PAR.reservations@airastana.com
36) Pavlodar (PWQ)
Address: Pavlodar Airport
Phone/Fax: +7 (7182) 491 361, 584477
E-mail: pwq.ato@airastana.com
37) Perth (PER)
Address: Airline Marketing, Lvl 3/178 St Georges Terrace, Perth WA 6000
Phone: +618-9442-6060
E-mail: perama@airlinemarketing.com.au
38) Petropavlovsk (PPK)
Address: Petropavlovsk Airport
Phone/Fax: +7 (7152) 464413
E-mail: ppk.ato@airastana.com
39) Prag (PRG)
Address: Air Astana Prague, Blue Sky Travel, Na Perstyne 1, 110 00 Prague 1, Czech Republic
Phone: +420 222 212 613
Fax: +420 222 220 237
E-mail : info@airastana.cz
40) Semey (PLX)
Address: Semey Airport
Phone/fax: +7 (7222) 335749
E-mail: plx.ato@airastana.com
41) Seoul (SEL)
Passenger reservation & ticketing
Contact person: Ms. Diasy
Phone: +82 (0) 2-3788-0170/0171/0172
Fax: +82-(0) 2-756-8585
E-mail: daisy@bohramair.co.kr
Passenger Sales
Contact person: Mr. BK Choi
Phone: +82 (0) 2-3788-0181
Fax: +82-(0) 2-757-1660
E-mail: bkc@bohramair.co.kr
Address: Air Astana/GCSA, Bohram Air Services Co. LTD. 3rd Floor, Donghwa B/D, 58-7, Seosomun-Dong, Chung-Ku, Seoul
Phone: +82 (0) 237880170/171/172
Fax: +82-(0) 2-756-8585
Air Astana Ticket Desk
Phone: +82 (0) 32-743-2620
E-mail: jhw@bohramair.co.kr
42) Shymkent (CIT)
Address: Shymkent Airport
Phone/fax: +7 (7252) 455128, 584477
E-mail: cit.ato@airastana.com
43) Sydney (SYD)
Address: Airline Marketing, Lvl 18, Suite 1819, Australia Square, 264 George Street, Sydney NSW 2000
Phone: +612-8248-0060
Fax: +612-9252-5217
E-mail: sydama@airlinemarketing.com.au
44) Taipei (TPE)
Address: Great Air Agency LTD (Taiwan)
4F-1, No.194, Zhouzi St, Neihu Dist, Taipei 11493, Taiwan
Phone: + 886 2 26580255 (ext. 209)
Fax: + 886 2 26586374
Contact person: Matthew Chung
E-mail: pax@gastwn.com
45) Tokyo (TYO)
Address: Western Associates, Inc. Western Associates, INC. 8F, ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo 107-0052 Japan
Phone: +81-3-6234-0284
Fax: +81-3-6234-0286
E-mail: kccgo@wai.co.jp
Executive Director
Keiko Asano
Mobile phone: 81-90-2254-7712
E-mail: asano@wai.co.jp
Sales Manager
Masaaki Suzuki
Mobile phone: 81-90-3212-5295
E-mail: suzuki@wai.co.jp
46) Oral (URA)
Address: Uralsk Airport
Phone/fax: +7 (7112) 939709, 584477
E-mail: ura.ato@airastana.com
47) Urumqi (URC)
Address: Airport Ticket Office
Air Astana Ticket Desk at Check-in Desk, Room No.3B-28 International Terminal 3, Departure Hall
Tel: +86 (991) 3800466
Fax: +86 (991) 3800465
E-mail: urc.airport@airastana.com
48) USA
Address: Air Astana c/o Group Systems America, 285 Westside Avenue, Suite 277-278, Jersey City, New Jersey 07305, USA
Phone: +1 888 855 1557
E-mail: usa.sales@airastana.com, usa.reservations@airastana.com
49) Vienna (VIE)
Address: Aviareps Airline Management Service Ges.m.b.H, Argentinierstrasse 2 / 4, A-1040 Vienna, Austria
Phone: +43-1-581 89 22 31
Fax:+43 (01) 5853630-88
E-mail: AirAstanaAustria@aviareps.com
50) Zhezkazgan (DZN)
Address: Zhezkazgan Airport
Phone/fax: +7 (7102) 768551
E-mail: dzn.ato@airastana.com
51) Zurich (ZRH)
Address: Kales Airline Services, Berninastrasse 43, 8057 Zurich, Switzerland
Phone: +41 (0) 44 315 58 32
Fax: +41 (0) 44 315 58 33
E-mail: airastana.ch@kales.com
******************************************
Cargo Sales Offices Contact:
1) Aktau (SCO)
Branch of EAT LLP in Aktau
Address: Aktau, 3B md., 16
Contact person: Nikolay Kabanchuk
Tel./Fax: +7 (7292) 750 476
E-mail: sco_coord@eat.kz
Branch of Transavia Ltd.
Address: 14 md.,
Business Centre “Zvezda Aktau”, 61
Contact person:
Tolstygin Oleg
Tel.: +7 (7292) 30 00 90
Mob.: +7 (701)359 02 68
E-mail: sco.transavia2@topmail.kz
2) Aktobe (AKX)
Transavia Ltd.
Address: 2 Abai avenue
Contact person: Alexander Khamitov
Tel.: +7 (7132) 56 12 24, 56 18 42
E-mail: 555maxa@mail.ru
A.S. Service Ltd.
Address: 70 Akimzhanov
Contact person (in Almaty): Yerzhan
Теl.: +7 (727) 393 83 86
Mob.: +7 (777) 02 03 388
E-mail: service_as@mail.ru
Asia Freight Ltd.
Airport, Yurta café building
Phone: +7 (7132) 22 95 92
Mob.: +7 (701) 235 83 48
Contact person: Akaina Nugmanova
E-mail: akx@afr.kz
3) Almaty (ALA)
Cargo Service GSA: ЕАТ Ltd.
Director of DGA
Yelena Mezentseva
Tel.: + 7 (727) 356 23 07 (ext. 102, 115)
E-mail: gsa_kc@eat.kz
Booking department
Irina Babushkina
Julia Boyarkina
E-mail: booking_kc@eat.kz
Cargo sales department
Contact persons: Umarova Leila
Tel.: +7 (727) 356 23 03
(ext. 109, 107, 110)
CTC Logistics Almaty Ltd.
5 Valikhanov str.
Phone: +7 (727) 234 77 81 (ext.102)
Phone: +7 (727) 234 77 80 (ext. 151)
Contact person: Yekaterina Vodopyanova
Mob.: +7 701 208 90 31
Asia Freight Ltd.
Office 1: Almaty, 90/57 Poddubnogo/Mailin str.
Phone: +7 (727) 251 59 00, 251 59 01
Mob.: +7 (701) 222 22 13
Contact person: Timur Orimbekov
E-mail: timur@afr.kz
Office 2: Almaty, 29 Issykskaya str.
Phone: +7 (727) 382 00 26,
Mob.: +7 (701) 888 55 75
Contact person: Kairat Iskakov
E-mail: kairat@afr.kz
Office 3: Almaty, 51 Zakarpatskaya str.
Business center building, 3rd floor, offices 4, 5
Phone: +7 (727) 388 89 76, 388 89 80
Mob.: +7 (701) 888 44 77,
+7 (702) 777 98 88 (twenty-four-hour assistant)
Contact person: Alexander Romashkov
E-mail: svh@afr.kz
4) Amsterdam (AMS)
GCSA Eurosky Cargo b.v., Prestwickweg 78, 1118 LB Schiphol Z-O, The Netherlands
Phone: +31(0)20 795 2900
Fax: +31(0)20 795 2909
Mobile: +31(0)6 2158 8140
E-mail: matthijs@euroskycargo.com
E-mail: Colette@euroskycargo.com
5) Astana (TSE)
Cargo Service, EAT Ltd.
Address: Airport, Old terminal building,
EAT Ltd office
Tel.: + 7 (7172) 77 76 89
E-mail: eat_astana@mail.ru
Contact persons:
Meruert Kamalova, Dina Rakhimova
Теl.: +7 (7172) 286010/11/12
City office: +7 (7172) 68 90 09/10
E-mail: eat_astana@mail.ru
JSC Airport Astana
Airport building, OPS 14
Contact persons:
Uspanova Saltanat
Tel.: +7 (7172) 777 572/574
E-mail: maa-cargo@mail.ru
6) Atyrau (GUW)
Cargo Service
Transavia Ltd.
Address: 42A Azattyk Avenue
Contact person: Nariman Medetov
Tel.: +7 (7122) 777 090
E-mail: manager_guw@transavia-travel.kz
Zhanbota Ltd.
Address: Atyrau city, Airport
Office 1 (between DHL building and ATMA canteen)
Tel.: + 7 (7122) 209333
Office 2 (on the 1st floor of the air terminal)
Tel.: + 7 (7122) 209313
Contact person: Aigul Taubayeva
Tel.: +7 (7122) 756898
Mob.: +7 (701) 5508688
E-mail: abs.aigul@mail.ru
7) Bangkok (BKK)
TT Aviation Co. Ltd., 140/18 ITF Tower 11th Floor, Silom Road, Suriyawongse, Bangrak, Bangkok 10500, Thailand
Phone: +66 2634 2554
Fax: +662 235 8283
Mob.: +66 89 8973505
Passenger and Cargo for Air Astana
Sales Manager
Mr.Pornlert Kanjananiyot
Phone: +662 6342552/3
Mob.: +668 9897 3505
E-mail: salemanager.kc@waa.co.th
Cargo Assistant
Mr. Surawat Luengthaviboon
Phone: +662 6342552/3
Mob.: +66 81 7005995
E-mail: cargo_assistant@waa.co.th
Cargo Reservation
Mr. Seksan Chuenchumjit
Phone: +662 6342554
Mob.: +668 63405011
E-mail: cargo.reservation@waa.co.th
8) Beijing (PEK)
General Sales Agent:
Beijing DODA
International Cargo Transportation Co., Ltd.
Address: No 1 JIA, C3 Building, No.26, Chaowai street,Chaoyang DIstricts, Beijing 100020 China
Office: +(8610) 85610793 / 85631469
Fax: +(8610) 85610796
Contact persons: Vera, Jessica
E-mail: genmake@x263.net
9) Bishkek (FRU)
MACH Logistics Ltd. Manas International Airport, Office 3-39, Bishkek, Kyrgyzstan
Phone: +996 312 693132
Fax: +996 312 693245
Deputy General Manager/Operations
Mr. Kanat Kuttubekov
Mobile: +996 55 5588547
E-mail: kanat.kuttubekov@mach-aircargo.com
Sales Assistant
Ms. Nadejda Romanchuk
Phone: +996 312 693651
Fax: +996 312 693658
Моbile: +996 55 5880660
E-mail: nadejda.romanchuk@mach-aircargo.com
10) Delhi (DEL)
GCSA: DEEPIKA TRAVELS
2nd floor, N-1, B.M.C. House, Middle Circle, Connaught Place, New Delhi-110 001 India
Contact person: Rambir Yadav
Mob.: +919811018494
Phone: +91 11 2371 1225 / 26, +91 11 43594359 (ext.211)
Fax: +91 11 2371 3869
E-mail: cargo@deepikatravels.com
11) Dubai (DXB)
GCSA: DNATA Cargo Partners, Cargo Village Dubai, P.O.B 522
Phone: +971 4-6064444
Fax: +971 4-6064475
Contact persons:
Asif Hussain
E-mail: Asif.Hussain@dnata.com
Cargo Partners Sales Manager
Blaize Almeida
Phone: +971 4-6064444
Fax: +971 4-6064475
E-mail: Blaize.Almeida@dnata.com
Website: www.dnata.com
12) Frankfurt (FRA)
GCSA ATC AVIATION SERVICES LTD. Cargo City South, Bldg 641, D-60549 Frankfurt
Phone: +49 69 69 80 53 62
Fax: +49 69 69 80 53 20
Contact persons:
Head of Product EUROPE
Peter von Kalckstein
E-mail: vonkalckstein@atc-aviation.com
Otto Galina
E-mail: otto@atc-aviation.com
13) Hannover (HAJ)
GCSA ATC AVIATION SERVICES Ltd. Cargo City South, Bldg 641, D-60549 Frankfurt
Phone: +49 69 69 80 53 62
Fax: +49 69 69 80 53 20
Contact persons:
Head of Product EUROPE
Peter von Kalckstein
E-mail: vonkalckstein@atc-aviation.com
Otto Galina
E-mail: otto@atc-aviation.com
14) Ho Chi Minh (Vietnam)
Vector Aviation - 302 - FL.3, A8 Truong Son Street, Tan Binh District, Ho Chi Minh City, Vietnam
Phone: (84-8) 38489338/337
Fax: (84-8) 38489340
Mobile: 0903-865486
Contact person: Thanh Van
E-mail: airastana.sgn@vector-aviation.com.vn
15) Hong Kong (HKG)
Pacific Aviation Marketing (HK) Limited.
Units 3807A, Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan, Hong Kong.
Cargo Sales Manager
Ms. Maggie Cheung
Phone: (852) 21113579
Mobile: (852) 92037325
E-mail: maggiecheung@pam.com.hk
Cargo Sales and Reservation Officer
Mr. Victor Tong
Phone: (852) 21113579
Fax: (852) 852 21572580
E-mail: victortong@pam.com.hk
16) Indonesia (ID)
PT AVS Indonesia
Wisma Soewarna Unit 1K, Soewarna Business Park, Soekarno-Hatta International Airport Jakarta, 19110 Indonesia
Phone: + 6221 55912869/70
Fax: +6221 55911599
Mob.: + 62 818 818 281
Contact person: Muhrijal
E-mail: cgkfs@aviationindonesia.com
17) Istanbul (IST)
Contact person:
Air ASTANA Cargo Manager Turkey, Taner AKSOY, Cumhuriyet Cad. No 61, Bingul Apt. Elmadag Taksim/Istanbul
Phone: +90 212 3434962
Fax: +90 212 3434963
Mob.: +90 530 5115787
E-mail: taner.aksoy@airastana.com
18) Karaganda (KGF)
Cargo Service
Transavia Ltd.
Address: 24 Yerubayev Street
Contact person: Sergey Berezin
Tel.: +7 (7212) 426002
E-mail: transavia_kgd@mail.ru
Karaganda-Cargo Ltd.
Address: Airport administrative building
Contact person: Sergey Dikan
Теl/Fax: +7 (7212) 42 85 27
Моb.: +7 (701) 539 65 88
+7 (700) 456 37 56
E-mail: cargo@karaganda-airport.com
19) Kostanay (KSN)
Cargo Service Transavia Ltd.
Address: 156 Bamagambetova Street
Contact person: Vladimir Shishkin
Tel.: + 7 (7142) 501011
E-mail: director_ksn@transavia-travel.kz
20) Kyzylorda (KZO)
Cargo Service, Korkyt-Ata Airport
Contact persons: Elmira, Guliya.
Tel.: +7 (7242) 261693
E-mail: airportkzo@mail.ru
21) Lahore (LHE)
ACT PAKISTAN(Pvt)Ltd., Suit #3,1st Floor, Gerry's Dnata cargo complex, Allama Iqbal Int'l Airport Lahore,Pakistan.
Contact person: M.Yahya Sherwani (Cargo Manager)
Phone/Fax : +92-42-36628511,5040079.
E-mail: yahya.sherwani@actpk.com
Branch Office in Karachi
Contact Person:
Manager Sales & Operation
Tauqir Malik
Phone: +92 21 34546782-84
Fax: +92 21 4546782,
Mob.: +92 300 2145098
E-mail: tauqir.malik@actpk.com
22) London (LHR)
GSSA: Air Logistics Ltd.
Cargo Terminal 4, Nottingham East Midlands Airport, Derbyshire, DE74 2SA
Phone: +44 1332 850021
Fax: +44 1332 811961
Conact persons:
Operations
Mark Fletcher – Operations Supervisor
Collette Robertson – Cargo Agent
E-mail: Operations@airlogistics.co.uk
Sales
Mick Mcevoy – Sales Manager
Carol Piwonska – Sales
E-mail: Sales@airlogistics.co.uk
23) Malaysia (MY)
ABDA Aviation Sdn Bhd. No. 45 Jalan 51/205, The Highway Centre, 46050 Petaling Jaya, Selangor, Malaysia
Phone: 603 77810564
Fax: 603-77821300, 603-77810905
Mob.: 016 2180182
Contact persons:
1. Muhammad Zulkarnain
E-mail: zulkarnain@abda.com.my
2. Maalathi Sockalingam
E-mail: maalathi@abda.com.my
3. Nor Aida Suhanna
E-mail: aida@abda.com.my
24) Manila (Philippines)
Euro Trans Air Services Corporation, Miascor Cargo Center NAIA Avenue, Room.228, Paranaque City, Philippines
Phone: 63 2 8511617 to 18
Tel/Fax: 63 2 8511619
Cargo Officer:
Geraldine Armas
Cargo Sales Executive
Aisa Abdulla
E-mail: airastanacargo@citadel.com.ph
25) Melbourne (MEL)
MCH Holding Aust Pty Ltd. Unit 6 MIAC Building, 1 International Drive, Tullamarine, Vic 3043 Australia
Phone: + 613 90931355
Fax: + 613 90931377
Mob.: + 613 344992
Contact person:
Mr Borje Lindmark – CEO
E-mail: borje@mchholding.com.au
26) Milan (MIL)
GCSA: Airconsult, Via Adolfo Rava 106, 00142, Roma
Phone: +390654242538, +390654242560
Fax: +390654242534
E-mail: gsacargo@airconsult.it
27) Moscow (SVO)
Transatlantic Airways, 141426, Moscow region, Sheremetyevo Airport, Airport-Moscow Cargo terminal, Office 1.2
Phone: +7 (495) -578-2188
Fax: +7 (495)- 578-2755
Mob.: (495)-5082301
E-mail: svotacr@mail.ru
28) New Zealand (NZ)
MCH Holding NZ Ltd.
Ogilvie Crescent,
Air New Zealand Cargo Terminal, Auckland International Airport, Auckland, New Zealand 2150
Phone: +649 256 8201
Fax: + 649 256 8202
Mobile: +649 256 8201
Contactperson: Ivo D’Silva
E-mail: ivo@mchholding.co.nz
29) Novosibirsk (OVB)
Avanti LLC
Russia, Novosibirsk region, Ob city, airport Tolmachevo, cargo terminal, 2nd Floor
Phone: +7 383 213-79-07
E-mail: avanti@ngs.ru
Sales and reservation manager
Mr. Aleksandr Poteryev
30) Oral (URA)
Cargo Service
Transavia Ltd.
Address: 49 Eurasia Avenue
Contact person: Denis Mokshin
Tel.: + 7 (7112) 535254, 535389
E-mail: manager_uralsk@transavia-travel.kz
«Asia Freight» Ltd.
29 Gumar Karash str.
Phone.: +7 (7112) 51 02 78
Mob.: +7 (701) 787 35 93
Contact person: Anuar Abayev
E-mail: ura@afr.kz
31) Pavlodar (PWQ)
Cargo Service Airport
Contact person: Yelvira Zaripova
Tel.: + 7 (7182) 570546, + 7 (7182) 578 466, + 7 (7182) 511 068
E-mail: airport_pav@nursat.kz
32) Seoul (SEL)
Air Astana/ GCSA:
Bohram Air Services Co., Ltd. 3rd Floor, Donghwa B/D, 58-7, Seosomun-Dong, Chung-Ku, Seoul, Korea
Phone: 82-2-773-5557, 5689
Fax: 82-2-757-1660
Cargo Sales Manager
Mr. Danny Kim dwk@bohramair.co.kr
Cargo Sales Asst. Manager
Mr. Joon Kim hjk@bohramair.co.kr
Cargo Reservation &
Accounting Department
Ms.Park Ka Yeon
E-mail: kyp@bohramair.co.kr
Phone: 82-2-773-5557, 5689,
Fax: 82-2-757-1660
E-mail: selcgo@bohramair.co.kr
33) Shymkent (CIT)
Cargo Service,
Transavia Ltd.
Address: 30 Tauke khan Avenue
Contact person: Vladimir Kim
Tel.: + 7 (7252) 535254
E-mail: transavia-ivan_c@mail.ru
34) Singapore (SIN)
Worldwide Aviation Sales Pte Ltd. Unit 238, SATS, Terminal 3 Core F, Changi Airfreight Centre, Singapore 819462
Phone: +65 6545 1056
Fax: +65-6542 0954
Assistant Cargo Manager
Aw Man Keen
E-mail: mankeen@aviationservices.com.sg
Cargo Reservation Supervisor
Michelle Lim
E-mail: michelle@aviationservices.com.sg
35) Taipei (TPE)
Great Air Agency Ltd. (Taiwan), 4F-1, No.194, Zhouzi Street, Neihu District, Taipei-11493 Taiwan
Phone: + 886 2 26580255 (ext. 304)
Fax: +886 2 26597610
Mob.: +886 0939697320
Contact person: Daniel Kai
E-mail: cargo@gcstpe.com
36) Tokyo (TYO)
Western Associates, Inc. Tokyo Head Office, 8F, ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo 107-0052 Japan
Phone: 81 3 6234 0274
Fax: 81 3 6234 0290
General manager
Mr. Tomoyuki Aoshima
Mob.: 80 1210 0926
E-mail: aoshima@wai.co.jp
37) Urumqi (URC)
Branch Sales Agent:
Sinotrans Air Transportation Development Co., Ltd Xinjiang Branch
Address: 6th Floor, WuTong Building No. 373, Beijing South Road Urumqi Xinjiang 830011, P.R. CHINA
Tel.: 0991-3677641 15022932855
Fax: 0991-3677183
Contact person: Li Rong
E-mail: sungirl423@sina.com
MSN:sungirl423@hotmail.com
Web-site:www.sinoair.com
38) USA HQ at Miami (MIA)
ATL, DFW, IAD, IAH, JFK, LAX, ORD
to be contacted via MIA HQ
Strike Aviation LLC, 7220 NW 36th Street, Suite 245, Miami, FL 33166, USA
Tel.: +1 305 468 8500
Fax: +1 305 468 8580
Mob.: +1 305 775 0207
Cargo Sales Manager
Mr. Frank Ziesemer
Tel.: +1 305 468 8500
Mob.: +1 305 775 0207
E-mail: ziesemer@strike.aero
Cargo Sales Assistant
Mrs. Waleska Nazario
Tel.: +1 305 468 8500
Mob.: +1 305 766 2299
E-mail: nazario@strike.aero
Cargo Reservations Manager
Mr. Marco Arguedas
Tel.: +1 305 468 8500
Mob.: +1 305 766 4275
E-mail: arguedas@strike.aero
Cargo Reservations Assistant
Mr. Sergio Mion
Tel.: +1 305 468 8500
Mob.: +1 786 417 5977
E-mail: mion@strike.aero
39) Ust - Kamenogorsk (UKK)
Cargo Service Transavia Ltd.
Address: 31 Ushanova Street, Office 43
Contact person: Aleksey Akulov
Tel.: + 7 (7232) 242636
E-mail: manager_ukk@transavia-travel.kz
CTC Logistics Ust - Kamenogorsk Ltd.
21 M.Gorkyi str., office 302
Phone: +7 (7232) 577 888, 241 216, 265 438
Contact person: Tatyana Romanova
